Essential Information for your visit to Portmeirion
You'll find all the essential information you'll need ahead of your visit here. And if you can't find what you're looking for, just email our Welcome Centre on [email protected] or call 01766 772 409.
Tickets are available online in advance, (Please note that only those highlighted in green are available to purchase, online.) ** or on the day at our toll booth, the tickets allows entry into 120 acres of private land - Portmeirion village and its surrounding 70 acres of woodland.
If purchasing your tickets online, please make a note of the reference number or bring the confirmation email with you as this will be needed to enter the village, please present this to the Tollbooth staff and they will redeem the code for your entry ticket.
Our Postcode is LL48 6ER, please follow the signs on the main road for Portmeirion and then for Portmeirion main car park once on our drive way.
For more details on how to get to us please see our directions to Portmeirion page.
Parking.
There is free parking at Portmeirion including a dedicated disabled car park area closer to the entrance.
We kindly ask all cars to park neatly and for motorhomes and larger vehicles visiting for the day to park in the very top tier of the car park.
Arrival.
From the main car park please make your way to the toll booth through the archway and wait to be called forward. Please have your details or payment method ready.
From the Blue badge car park, please display your blue badge in the car, make your way to the toll booth and make your self known to a member of staff who will assist you to the nearest available toll booth. Please see our accessibility page for more information.
Please remember to have any form of ID required to hand. (a valid Blue badge or a valid student ID - a clear photo of both sides of the valid blue badge will be acceptable as the pass will need to be displayed in the car)
If valid proof is not available, full entrance will be charged.
Once you have produced your reference or made your payment at the toll booth and collected your tickets and map & guide, we kindly ask you to make your way in to the village.
Shops & Cafes.
A selection of Shops will be open from 9.30am until 5.30pm.
A selection of cafes will be open from 9.30am until 5.00pm.
Hot food ceases to be cooked approximately an hour before the cafe's close - please check with the establishment.
Our No dog policy
We are often asked about the reason for Portmeirion & Castell Deudraeth's no-dogs/pets-allowed policy. In our FAQ's we explain -
One reason for the rule is the conflict pets (particularly dogs) produce in natural areas used as wildlife habitat and also used by people for recreation. Portmeirion's natural areas are managed in a way that protects habitat for a wide variety of wildlife species. Dogs, by nature, can damage sensitive habitats as well as harass or kill vulnerable wildlife. The no-dogs policy is also applied to protect the many people who may be picnicking, walking, swimming or relaxing in the grounds.
We do however understand that families holiday with their four legged friends and would like to visit us.
If you would like to visit Portmeirion, and are holidaying with your dog, a local business offers doggy day care and is around 15 minutes drive from us. Please see Tyn y Dref's website for more details etc.
Visiting with a Guide and Assistance Dog/Animal.
We kindly ask if you are visiting Portmeirion with an assistance | guide dog/animal, that your dog/animal wears a working coat, collar or lead, or you carry a method of ID which will help identify them to our staff.
Our staff have received training and are aware of behavioural traits that should be displayed by an assistance dog/pet as outlined by all guidelines in line with the equality and human rights act.
We do reserve the right of refusal if we believe the animal is not an assistance | guide dog/animal.
We kindly ask that whilst you are within the grounds, your Guide | Assistance dog, is kept on a short leash, and under control. Please remember that not everyone loves dogs, and some people fear them.
All items of fouling are collected immediately and deposited in a bin.
We welcome you to take as many photos and videos, for your own use of Portmeirion as you wish, it is a photographers dream, with delights around every corner.
We do kindly ask you to respect our other guests privacy whist doing this.
Please note we do not allow photo shoots of any type without permission.
If you wish to book a photo shoot with us, please email us on [email protected]
We have 4 electric car chargers, which are located in our main car park. These are available to use during your visit with us as a day visitor.
The charging points are operated by Monta and may be used via their app which must be downloaded from google stores or app stores.
They offer a TYPE 2 connection.
To connect to the EV chargers, please make sure that you have followed our helpful steps - 1. You have connected to our free Portmeirion WiFi. 2. You have uploaded the app and have completed all your details including payment. 3. You have started the charge prior to connecting your charging wire. 4. the lights on the machine are green and your Monta app says charging.
We do not provide charging cables and we kindly ask that you only park in the dedicated bay whilst your vehicle is charging.
Enjoy a quieter visit to Portmeirion and discover the hidden delights that are revealed once the greenery recedes.
A selection of cafes and shops are open in the village. Our cafes offer light refreshments.
Please note that some facilities are not available during this time, please do take some time to look through our website for more details.
Please note that the swimming pool is for residential guests only.
Day visitors are not permitted to use the pool.
Some Village views will be affected from the 17.11.2025 until approximately the 12.12.2025.
Gates open at 9.30am and will close at 5.30pm.
Tickets are not available in advance, they will be available on the day only at one of our 3 tollbooths. We accept cash or card.
***
If you have a valid membership with us, you may use this to enter the event. Please have your card with you, to present at the tollbooth. (if you wish to check your expiry date prior to the event please call 01766 772 409 or email [email protected] - we will require the 6 digit number from the reverse of the membership card)
During the following dates -
Please note that Portmeirion will be closed on the 25th & 26th December 2024.
Portmeirion will be closed from 5.30pm on Sunday the 12.1.2025 until 9.30am on Monday the 3.2.2025
** Tickets may be bought online at any stage - including the morning of your visit.
If you are experiencing problems, purchasing tickets online, tickets are available on the day at our toll booth.
Please note that we do not offer refunds for cancelled or unused pre-bought online tickets, we will happily amend your full, unused booking to another date (this must be the full booking not part). To arrange this please email [email protected] with your booking reference and new chosen date.
Private functions may restrict access to some buildings/rooms/areas at different times of the day.
