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Accessibility Guide

Accessibility Guide

Access and Assistance

ACCESS GUIDE

 

Parking

We have a dedicated disabled car park close to the main entrance.

Please park and make your way directly to the Toll booth, make yourself known to a member of staff, you do not need to join the main queue.

Please have your proof - a photo of both sides of your blue badge or a copy of your PIP, DWP letter with you.

There are two disabled parking bays in front of the main Hotel building. These may be used if you are dining in the hotel. If you require the use of one of these bays, please request this when reserving your table with us in the Hotel Portmeirion.

Level Access

We have a number of wheelchairs available to borrow from the Tollbooth. Please ask a member of staff at the toll booth and they will be able to assist you.

All of the main areas of Portmeirion Village are accessible by wheelchair including the Welcome Centre, Battery Square, Bristol Collonade and The Piazza, the Ship Shop, Town Hall and the surrounding shops, The Hotel Portmeirion, Castell Deudraeth and the Coastal Path.

The Audio Visual theatre and the Land Train are only accessible by foot. These are closed for the 2021 season. 

There are some steep hills and uneven paths. Please refer to our Access Plan at the bottom of this page.

Visual

Windows and glass doors have contrast markings and steps are marked by high visibility markings. Main information signs are in large print and we offer an audio-visual show as well as several soundscapes throughout the Village. Menus are available in large print upon request.

Some areas of the venue are in low lighting. There are uneven footpaths around the Village, and we urge all visitors to take care when navigating these areas.

Entry

We have a complimentary ticket policy for personal assistants and carers, providing a Blue Badge or letter of authority from DWP (PIP). Please select the carers option on our online tickets. Proof will be required on entry to the village for this complimentary ticket. If proof is not produced full price will need to paid.

Guide and Assistance Dogs

We kindly ask if you are visiting Portmeirion with an assistance dog, that your dog wears a working coat or lead and/or you carry your registration card or AD(UK) Identification Book with you as you may be asked to provide proof that your dog is registered. 

ACCESS PLAN