Access and Assistance
Parking
We have a dedicated Blue badge car park close to the main entrance. Please display your valid Blue Badge in the window of your vehicle.
(If you are not in receipt of a blue badge, please follow the directions to the main car park and select a suitable parking space for your needs.)
Entry to Portmeirion
If parking in the blue badge car park, please park and make your way directly to the Toll booth, make yourself known to a member of staff, you do not need to join the main queue if entering from the blue badge car park.
Please have your proof with you for your complimentary entry - a clear photo of both sides of your blue badge or a copy of your PIP/Disability Living Allowance/Attendance Allowance from DWP letter with you.
Access
The main areas of Portmeirion Village are mostly accessible by wheelchair or mobility scooters.
There are various terrains within the village including some steep hills, uneven paths and cobbled pathways. Please refer to our Access Plan at the bottom of this page.
Day visitors cars are not permitted inside the village, all cars must be left in the relevant car parks (main car park or blue badge car park)
Visits to Portmeirion must be self guided as we do not offer buggy tours or assistance.
We have a number of manual wheelchairs available to borrow from the Tollbooth, you may reserve one by calling 01766 772 409 or please ask a member of staff at the toll booth on arrival and they will be able to assist you.
You may bring your own wheelchair/walking aid or mobility scooter to use within the grounds.
Visual
Windows and glass doors have contrast markings and steps are marked by high visibility markings. Main information signs are in large print and we offer several soundscapes throughout the Village as well as our new app which maybe downloaded.
Some areas of the venue are in low lighting. There are uneven footpaths around the Village, and we urge all visitors to take care when navigating these areas.
Carers entry
If you require a carer to assist you around the grounds and are in receipt of a benefit such as PIP/Disability Living Allowance/Attendance Allowance from DWP, or you have a Blue Badge, Please select a carers ticket for the person offering you assistance, this is a complimentary ticket and must be accompanied with a full price ticket.
Please bring proof with you of your entitlement. A clear photo of your valid blue badge or a copy of your valid letter will be fine.
**Please note that without valid proof - official letter, blue badge etc full price will be charged at the toll gate.
Guide and Assistance Dogs/pets.
We kindly ask if you are visiting Portmeirion with an assistance | guide dog/pet, that your dog/pet wears a working coat, collar or lead, which will help identify them to our staff.
Our staff have received training and are aware of behavioural traits that should be displayed by an assistance dog/pet as outlined by all guidelines in line with the equality and human rights act.
We do reserve the right of refusal if we believe the animal is not an assistance | guide dog/pet.
Further questions.
If you do have any further enquiries regarding access or visiting, please call our welcome centre before your visit on 01766 772 409 or email us on [email protected] and we will be happy to answer any questions you may have.