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STATEMENT REGARDING CORONAVIRUS (COVID-19)

STATEMENT REGARDING CORONAVIRUS (COVID-19)

PORTMEIRION VILLAGE AND THE CORONAFIRUS CRISIS

Portmeirion village is closed until 1st July unless restrictions are lifted before then.

We are looking forward to reopening and are taking accommodation bookings from 1st July onwards, please view availability and book on-line. Our accommodation office in unmanned at present and we are unable to take phone calls, however our e-mail service is up and running. Please feel free to send any queries to post@portmeirion.wales]

If you have a reservation for accommodation between now and July 1st (in the Hotel Portmeirion, Castell Deudraeth or Portmeirion self-catering cottages) and have prepaid in full or paid a deposit, we would be happy to arrange another date for you on the same terms at any time of year, this year or next (except 24,25,26 December and 30,31 December). Please contact us at post@portmeirion.wales so we that we can arrange an alternative date for you.

If you do not wish to arrange an alternative date, we will of course refund your prepayment. However, we kindly ask you to be patient at this difficult time. We will refund April deposits initially followed by May deposits. We will refund June deposits in May unless we are advised that we can re-open. For a deposit or prepayment refund please e-mail post@portmeirion.wales stating your reservation number, the name given to make the booking and the arrival date. We will then arrange your refund as soon as possible, in accordance with the above procedure.