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On 19th October the Welsh First Minister, Mark Drakeford, announced a time limited firebreak lockdown covering the whole of Wales from 6pm on Friday 23rd October to the morning of Monday 9th November. All non-essential retail and all hospitality businesses have to close during this period and no indoor or outdoor gatherings of people who do not live in the same household will be allowed.

Portmeirion will close to the public from 5pm on 23rd October and reopen on Monday 9th November.

If you have a hotel or self-catering reservation that falls within this firebreak period. we will be in contact with you to either arrange another suitable date or to cancel your reservation and refund any pre-payments.

If you wish to contact us, please do so by email on as we are experiencing a high volume of calls at present. Please include your reservation number and arrival date. Many thanks for your help with this.

We look forward to making alternative arrangements with you and hope to be able to welcome you Portmeirion soon.

For reservations after 9th November there is no need to contact us as the arrangements have not changed.  

Gift Vouchers


If you have gift vouchers expiring before 31 October 2020, we will gladly update these for 12 months from 1st August 2020 if you return the vouchers. The Mermaid Spa will not reopen until 1st March 2021 and we would be happy to update Spa Gift Vouchers for 12 months from the 1st of March 2021. Please return gift vouchers to: Portmeirion Gift Vouchers, Accounts Office, Portmeirion, Minffordd, Penrhyndeudraeth, Gwynedd LL48 6ER.